This privacy policy is the official privacy policy of FreshFrozen2u SDN BHD and its website applies to all Personal Information collected by FreshFrozen2u SDN BHD, including via and any related FreshFrozen2u social media page, website; any FreshFrozen2u mobile or tablet application; and from an individual via any other means, including physically or electronically (For example, WhatsApp or email).

This policy explains how and why we collect your Personal Information, how we use it and disclose it, and what controls you have over our use of it. We assure you that we handle your Personal Information securely and carefully.  We will not collect or monitor any personal information about you without your consent, included as provided in this privacy policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  1. Name

  2. Email address

  3. Telephone number

  4. Address

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

How do we use your information?

We may use the information we collected from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

- When you apply for and/or establish and/or access an account or order a product.

- To administer a contest, promotion, survey or other site feature.

- To quickly process your transactions. (Order, Payment, Delivery etc.)

- To send periodic emails regarding your order or other products and services.

- To respond to enquiries.

- To obtain opinions or comments about Products and/or Services and to conduct other market research and development.


Third Party Disclosure

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


The security of your Personal Information is important to us, but please be reminded that there is no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information responsibly, we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by sending an email to